The Ciara

SHIPPING TIME

Total shipping time consists of:

1. Processing time – 1 to 2 business days excluding weekends and holidays
2. Delivery time – Depends on the shipping carrier and option you chose during check out

If there are any issues with your order or custom gift messages, we will send you an email. Please respond as soon as possible to help us ship your gift in time. If there are postal service problems with a specific carrier, we will reach out to you to offer other options. 

STAYING INFORMED

After your order is processed and your gift has shipped, we will send you an email with the tracking number which you can use to check its status. Sometimes it takes 48 hours for the tracking information to become available on the shipping carrier’s website.

SHIPPING COST

Rates are calculated based on the zip code and shown during check out. If you are shipping to multiple children in the same household, we will combine the gifts in one box to lower the cost.

WHERE WE SHIP

We currently only ship within the U.S. International Shipping is coming soon.

HELP

If there are any issues with your order or shipping, please send us a note at hello@presentlygoods.com with your name and order number. Thank you!